34. Installation Qualification (IQ) Package

34. Installation Qualification (IQ) Package

Regulators agree that you can outsource services, but they insist that you cannot outsource your GXP responsibility. (p. 160)   Service Level Agreements (SLAs) are used by many industries to define the roles, responsibilities and reparations governing participant actions and deliverables in business relationships. When properly designed, SLAs include responsibilities and success criteria for all…

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